The Gallerist (trading as Tournesol Pty Ltd) is an Australian Registered company. Please contact us at firstname.lastname@example.org
The Gallerist complies with Australian Privacy Principals and privacy laws that apply to its business and which manage the personal information we collect and hold for the purposes of reasonable business activities. Details including your name and contact details, the products you have purchased from us or expressed an interest will be held so that we can provide you a tailored service in the future. Particular personal information such as your address may be shared with a courier in the interest of delivering your artwork to you. Your stored personal information will be shared with you on request. Please email email@example.com
Orders will be shipped within Australia via Couriers Please, Art Van Go or Australia Post within 2-5 business days. We cannot guarantee delivery times. These timings are subject to change due to carrier and unforeseen delays.
You must request and return within 5 days of receiving your artwork. The item/s must be in original condition with original packaging. Returns that do not meet our policy will not be accepted and will be sent back to the customer. Before sending any return items, please ensure you have submitted a returns request via email firstname.lastname@example.org
We advise that you use The Gallerist a registered shipping method, so that you can track your return as The Gallerist will not be liable for items that are lost in transit. All items must be received by the artist before the refund is processed. Please note that once your return is received it can take up to 5 business days for processing. The refund will be made to the credit card used for the original purchase. Note the cost of the original shipping and the subsequent return shipping will not be refunded. The Gallerist does not offer refunds or returns on sale items or limited release print sales.
The Gallerist does not offer exchanges.
The Gallerist reserves the right to refuse returns if abuse or misuse of the returns policy is being exploited.
Once an order has been made it cannot be cancelled. Please select your artwork carefully.
Promotion codes cannot be used in conjunction with any other discount code or offer.
All pricing is listed in AUD and includes GST. The Gallerist reserves the right to change pricing at its discretion.
While great care is taken when photographing artworks, small variances in colour may occur depending on the screen or device on which you have viewed the photographs.